Community Updates for Week of 3/14/2022

Updates to Residents on 3/15/2022

March Health Services Forum:

Our next Health Services Forum will be Wednesday, March 16 at 4 PM. This will be a hybrid meeting; you may join in person in the Heiser Auditorium or via KOTV (not on Zoom as previously announced.) Our topics will include:

  • Evolutions in Accessing Health Records at Cleveland Clinic and Mercy
  • The Importance of Your Kendal Annual Checkup with Chrystn Petsas, Nurse Practitioner 
  • Stay Connected to Your Social Services Team When Having Surgery
  • Stephens Care Center Update
    • Dementia and Wound Care Training
    • Quests for 2022
    • Staffing Update
  • Q and A with Georgia Newman, MD

Health Services Forums will be conducted on the following dates in 2022: Wednesdays at 4pm on March 16, May 4, July 13, September 14, and November 9. Please submit topics of interest to Stacy Terrell to be included in one of our upcoming Health Services Forums.

Friday, 3/18 from 1-3 pm–Rotary Blanket Project for Foster Kids

Thank you to those that signed up for this partner project with Oberlin Rotary. The blanket kits have arrived and require no sewing or knitting! You just need to bring a pair of scissors and be ready to cut and tie!  We have 30 blankets to make. Many thanks to our Kendal Rotarian Families who contributed making it possible to order 30 blanket kits.

Masks are Still Required in the Stephens Care Center and for Guests in all Public Areas

Just a kind reminder, in order to continue to protect our most vulnerable residents at Kendal at Oberlin, and as mandated by Federal and State Law, all visitors and passers-through the Stephens Care Center are required to wear a mask that covers both the mouth and nose. We have noted recently that some Kendalites passing through the Stephens Care Center have been unmasked and have ignored staff informing them to please don a mask. This puts our most vulnerable residents at risk and would be cited as a Federal and State violation if witnessed by an Ohio Department of Health Surveyor.

All Stephens Care Center residents and passers-through, please also remember to scan in at the entrance kiosk, wear your pass sticker for the day, and mask up.

Masks are required to be worn by guests in all public areas, including Heiser Community Center and Auditorium, except when the person is the speaker at the podium. This continues to be an interim practice (not forever). Thank YOU!

Stephens Care Center Contingency Planning

We have always had backup contingency plans in place to ensure the continuity of care for residents of the Stephens Care Center and the entire continuum of care at Kendal at Oberlin.   Our health care staffing at Kendal has been impacted by the nationwide and statewide health care worker staffing strains. Approximately 1 in 5 health care workers have left the field since the beginning of the pandemic. Kendal is working hard to address staffing in the Stephens Care Center through multiple ways:

  • Continual review, and adjustment when necessary, of our health care worker wages.   For example, last week we instituted for the second time in 9 months, an adjustment for our Licensed Practical Nurses. Kendal continues to use market surveys for all positions to assure competitive wages.
  • Multi-front effort in recruitment, including social media, contacting former employees, referral bonuses, and reaching out to area LPNs and RNs, as well as nursing programs in local colleges and vocational schools.
  • Continued assistance in the Stephens Care Center from other non-clinical staff with non-clinical duties, i.e. supply stocking, 1:1 visiting, meal passes, and more through our Stephens Care Center Helpers Program.
  • Working with temporary staffing agencies and a travel nurse agency with short term contracts.

We are beginning to see a positive impact through all these efforts with LPNs and Care Partners joining our team.

What this means for residents:

We are maintaining a strong continuum of care for the Stephens Care Center and Independent Living residents. When there is a health care need in Independent Living, we continue to assess on a case-by-case basis where/how needs can be best met:

  • Campus supports, from our Health and Wellness Clinic and Kim Preston as Director of Community Outreach
    • Partner staff from Ohio Living Home Health and external health care partners.
    • Stephens Care Center availability and capacity.  If our Stephens Care Center is at limited staffing capacity, we have additional agreements in place with:
      • Mercy Allen Subacute Unit
      • Renaissance, a Medicare 5 Star, Life Plan Community in Olmsted Township.
      • And other providers as needed.

Our continuum of care will remain strong through these efforts and partnerships.   Through the past 24 months, Perseverance, Trust and Respect, Creativity, Unity and Resilience have been character traits that have empowered us for the challenges we have faced.  Those same characteristics, along with commitment to Kendal’s Values and Practices, will empower us to overcome the staffing challenges as well.

Will a fourth dose of a Covid-19 vaccine be necessary? Pfizer’s CEO thinks so.

Pfizer CEO Albert Bourla on Sunday said he believes a fourth dose of the company’s Covid-19 vaccine will be “necessary,” however some health experts believe another booster shot will only be needed for certain vulnerable populations. Read the story

KORA Council meets this week on Thursday

March 17, at 10:00am, in the Auditorium and on KOTV. That’s St. Patrick’s Day! Do join the meeting in person. Refreshments will be available in the Lounge afterwards.

Goose Management Resume

Friends, it is that time of year again when the goose population is moving onto Kendal ponds. The grounds staff have begun our goose management practices that have proven successful over the years. Grounds staff are beginning with harassment. This is the most proven method for the geese to find another location to nest. Grounds staff will be harassing the geese every day as needed using techniques such as lasers, chasing on foot, shaking plastic containers with rocks and remote-controlled speed boats on water. If we have geese nest on campus and lay eggs, we will addle the eggs when the timing is right. Grounds staff mark nests and monitor them for eggs when they are ready to be addled.  All our goose management is done with guidance and permits from the Ohio Division of Wildlife Services.  Our goal is to manage the geese and not to remove them completely from our campus. We ask for your patience and please do not interfere with staff members harassing the geese. If you have any questions or concerns, please contact Facility Services. 

Remember to Call Facility Services (FS) After Hours – from Toni Merleno, Risk Manager

Facility Services is present 24/7 here in our Kendal community, prepared to respond to any incident or emergency. Their after-hours phone number is 440-370-5926. As some of our residents can tell you, things do happen after dark for which FS needs to be notified such as vehicle accidents, trespassers, heating or cooling issues (depending on the season), and lights that have burned out. FS is committed to your safety round the clock and is here for the safety and security of our entire Kendal at Oberlin community.

Remember if you become ill or injured from a fall in the evening or night-time hours, call the RN in the Stephens Care Center at 440-775-9800, or simply pull your home’s emergency cord. The RN will radio FS to join her to come to your home to help you. If a situation has escalated into a dire medical emergency, residents are also free to call 9-1-1 before calling the RN to save time for a needed urgent medical response.

Finally, even though Kendal at Oberlin is a private community, when vehicle accidents occur it is important to call the Oberlin Police Department to request an officer to come take statements and make a report, which is what most auto insurance companies require when filing an accident claim. First call should be to the police and next call should be to Facility Services who will also generate an internal incident report. Anything that happens on Kendal property should be reported to FS, no matter what time of day it occurs. 

All Facility Services team members want our residents to feel and to be safe all the time, day or night.  Please place the two phone numbers presented in this article in a handy location so that if an emergency happens, you will know who to call. Thank you.

Dining Update

From Greg Zehe, Director of Hospitality Services & Assoc. Administrator

  • Staff Breakfast and Dinner Service to resume Monday, March 21st
    • We are pleased to announce that we will be resuming breakfast and dinner service for staff.  Breakfast will be served in Langston, Dinner will be served in the Fox & Fell.
    • The Langston is open for Breakfast 7:30am – 9:30am, Monday – Saturday.
    • The Fox & Fell is open for Dinner 4:45pm – 7:00pm, Daily.
    • At the present time, staff are encouraged to get their food to go, or to use the Café Seating Area for dine in. Only cash will be accepted for now, but plans are underway to offer other alternatives to reduce cash exchanges in dining.
    • Recruitment continues for staffing so we can offer lunch to staff as well.
  • Lunch in Fox & Fell to be served on China Plates
    • Please bear with us this week as we transition to serving the Lunch meal on China. Meals ordered for carryout will still be packed in the green to-go boxes.
    • You can help us by bussing your table using the blue bus pans in the same rack we used for dinner service. Thank you!
  • Guest Dining to resume Wednesday, March 21st :
    • I have detailed in earlier bulletins the robust recruiting efforts underway and have appreciated the patience and good humor all have shown through this transition period. There is a sense of cautious optimism in the air, and many residents are ready to dine with guests again. In planning with the team, we feel confident that we will achieve the staffing goals needed to serve resident guests at Breakfast and Dinner.  Lunch staffing remains a challenge, but we are working towards this goal.  Meanwhile, we can support some small group lunch catering options events now.

We will need your help to make this successful:

  • Guests will need to show their COVID Vaccination Card to prove they are fully vaccinated and “up to date” on their COVID booster, following guidelines from the Centers of Disease Control and Prevention (CDC).
  • If you are bringing a large (4 or more) group, please remember to contact us at the Dining Services Hotline, 440-775-9801. 
  • The more notice you can give us, the more we can do to make sure we are prepared to make your experience wonderful!
  • We can accept cash in the Fox & Fell or charge guest meals to your Kendal account.  Please remember the meal plan does not offer the use of Dining Dollars for guest meals. 

Housekeeping & Laundry Updates

Did you Opt-Out of Housekeeping Services? A number of residents chose to opt-out of housekeeping services during the pandemic. Please know that you are welcome to resume your cleaning service whenever you are ready. In most cases, we kept your scheduled time reserved and there are still a few openings available if you would like to resume on a different schedule. 

Please contact Crystal Hall at  or call her at 775-9199 to follow up.

Other Announcements

TED Talk highlights potential Alzheimer’s Disease Treatment

What if we could use brain waves to treat Alzheimer’s? Professor and neuroscientist Li-Huei Tsai details a promising new approach to artificially stimulate gamma brain waves using light and sound therapy, to increase connectivity and synchrony and delay the onset of this deadly disease. This non-invasive therapy has already been shown to work in mice — now it’s on to human clinical trials, with the potential to usher in a brighter future for everyone. Watch the TED Talk here:  (Thank you, Joe Luciano, for bringing this to our attention.)

An Amazing English Word

One word in the English language that can be a noun, verb, adjective, adverb and preposition is… UP. 

It’s easy to understand UP, meaning toward the sky or at the top of the list, but when we awaken in the morning, why do we wake UP?  At a meeting, why does a topic come UP? Why do we speak UP, and why are the officers UP for election and why is it UP to the secretary to write UP a report? We call UP our friends, brighten UP a room, polish UP the silver, warm UP the leftovers and clean UP the kitchen. We lock UP the house and fix UP the old car. At other times, this little word has real special meaning. People stir UP trouble, line UP for tickets, work UP an appetite, and think UP excuses. To be dressed is one thing but to be dressed UP is special.

We seem to be pretty mixed UP about UP! A drain must be opened UP because it is stopped UP. We open UP a store in the morning but we close it UP at night.

To be knowledgeable about the proper uses of UP, look UP the word UP in the dictionary. In a desk-sized dictionary, it takes UP almost 1/4 of the page and can add UP to about thirty definitions. 

If you are UP to it, you might try building UP a list of the many ways UP is used. It will take UP a lot of your time, but if you don’t give UP, you may wind UP with a hundred or more. 

When it threatens to rain, we say it is clouding UP. When the sun comes out, we say it is clearing UP. When it rains, the earth soaks it UP. When it does not rain for awhile, things dry UP. One could go on and on, but I’ll wrap it UP, for now . . . my time is UP! 

Oh . . . one more thing: What is the first thing you do in the morning and the last thing you do at night?   U  P  !  Don’t screw UP. Send this on to everyone you look UP in your address book . . . or not … it’s UP to you.  Now I’ll shut UP.

Today’s Statistics

COVID STATISTICS as of3/15/2022  
VACCINATIONS# VaccinatedPopulation% of Pop
Kendal at Oberlin vaccinations 
Residents Vaccinated332332100.0%
Staff Vaccinated (some have Medical or Religious Exemption)21922199.1%
Total Residents + Staff vaccinated55155399.6%
Lorain County (Vaccinations Started)204,42165.9%
Ohio (Vaccinations Started)7,260,47862.1%
KENDAL AT OBERLIN – COVID CASES (Cumulative)3/15/2022  
Independent Living Resident Cases6 
Stephens Care Center – Residential Care8 
Stephens Care Center – Skilled Nursing2 
Residents Subtotal16 
SCC Staff and Volunteer Cases64 
Other Staff Cases45 
Staff Subtotal109 
Total Residents + Staff125 
** Current Isolation, COVID Positive1 
** Total COVID Beyond Isolation122 
LORAIN COUNTY – COVID CASES (Cumulative)3/14/2022Increase 
New Cases Since Last Week (Monday)53 
Average Per Day for Last Week8 
Total in Zip Code 440741,82216 
Total Lorain County – Probable and Confirmed Cases66,291 
Positivity Rate for Healthcare Workers (Current CMS Lorain County)3.0% 
Current CDC Lorain County Positivity Rate (measures entire population with results to ODH)2.0%Moderate
Total Lorain County883 
Total Deaths in Long Term Care Settings2952 
Age Range Breakdown:  20-29: 4.  30-39: 7.  40-49: 22.  50-59: 70.  60-69: 182.  70-79: 253.  80+: 356.
CUYAHOGA COUNTY – COVID CASES (Cumulative)3/13/2022  
Cuyahoga County (excluding Cleveland)186,487 
Cleveland Cases80,228 
Total Cleveland + Cuyahoga County266,715 
New Cases for Cleveland + Cuyahoga County271 
Cuyahoga County (excluding Cleveland)2,911 
Total Cleveland + Cuyahoga County3,838 
Total Deaths in Long Term Care Settings935 
OHIO 3/13/2022% 
New Cases in the Last 24-Hours317 
21-Day Average of New Cases905 
Total Cases2,663,835 
Age Range of all Cases<1-111 
Median Age of all Cases38 
Total Hospitalizations (cumulative)113,1654% 
Total Hospitalizations Last 24 hours4 
Median Age of all Hospitalized65 
21-Day Average of Hospitalizations77 
Total ICU Admissions (cumulative)13,311<1% 
Total ICU Admissions last 24 hours0 
21-Day Average of ICU Admissions9 
Total Health Care Workers Diagnosed101,3674% 
Total Tested in Ohio21,864,308 
Total Ohio Resident Deaths37,358 
Median Age of Deaths76 
21-Day Average of Deaths91 
Total Deaths in Ohio Long Term Care Settings8,867  

Contact Information

If you have any questions or concerns,  please contact Stacy Terrell, Chief Health Services Officer, at 440-775-9811