Focus on prevention of COVID-19 virus establishes new procedures.   COVID-19 Updates

Community Updates Week of 2/1/2021

Calm, Proactive Preparedness


February 5, 2021: Update to Residents

Highlights of New Normal Planning Committee, February 4

Emphasis remains on maintaining practices offering protection. Each resident must consider their personal comfort with having a vaccine knowing there is still much to study and learn. We have to assume until research determines otherwise that vaccinated individuals can still get COVID and give COVID. What we know now is that you are 95% assured you will not be at serious risk for illness/death.  Information will continue to evolve as more is learned about the vaccine as well as the new variants of COVID that have entered the United States. Our plans will adjust to what is learned and changes. 

We will continue to exercise extreme care as we slowly transition in light of being a vaccinated community.  Social distancing, frequent handwashing/sanitizing, and wearing masks in all public spaces, parking lots and walkways will remain required.  Those walking the perimeter walkway must have a mask on when passing others on the perimeter walkway.

  • Appointments with Banks and Tax Preparers – Effective now, Kendalites may make appointments with Bankers and Tax Preparers as necessary. Please ask those you are making an appointment with what COVID safety protocols they have in place.  Only make appointments with those you know are maintaining a COVID-safe environment.
  • Passes for Off Campus – Our pass system has served us very well over the course of the pandemic. We are now transitioning to a Car Pass ID effective February 25.  Residents will receive a laminated pass reading “Kendal at Oberlin Resident” which will permit the resident to drive on and off campus. Residents will be expected to keep a log of where they have been should that information be needed for contact tracking.
  • Kendal Visitors in IL Cottages and Apartments – On February 25, Kendalites will be able to, if they choose, host up to 6 Kendalites in their homes on campus without a mask. Kendal asks residents to keep a log of who has been in their home and on what dates should that information be needed for contact tracing.
  • Senior Shopping – Senior Shopping Hours remains the expectation for Kendal residents. Kendal at Oberlin is extending the IGA Senior Shopping Hours from 6am to 9am Tuesday, Wednesday and Thursday.  In-person shopping at Discount Drug Mart is still not permitted due to the crowded aisles; however, Discount Drug Mart is offering Curbside Service.   Residents have been satisfied with this service.
  • Fitness – A special subgroup is being convened with a focus on changes that will be scheduled for April. Please watch for updates.
  • Overnight Travel – A 14-day quarantine is still required for residents that are away from campus overnight. Residents are welcome to travel and return with the expectation of quarantining upon their return. This will continue to be evaluated.  
  • Family Visits – Family and friends visits for Independent Living remain in the William Penn Dining Room. This will continue to be evaluated in light of what is happening in the greater community and in those locations visitors are traveling from to come to Kendal.
  • Fox and Fell – The Dining Team is working with the Dining Matters Committee on a slow reopening of the Fox and Fell, with limited dining. A plan has been reviewed and approved by Lorain County Public Health.  Please stay tuned for more details.
  • If Purple – Kendal will continue our Purple Protocol should Lorain County rises to Level 4 Purple on the Ohio Public Health Advisory System. In this case all visits will be temporarily postponed until Lorain County is downgraded from Level 4. 

And Repeating Some Items from January 28:

  • February 25 – This special celebratory date is when all of our residents will be fully vaccinated + 14 extra days. (Most residents and staff will reach this point on February 3, but we are all waiting together.) If you choose, residents may visit one another (up to 6 people) in your homes on campus without masks for activities. We emphasize choice and comfort among those visiting. The philosophy of “Go Slow” is being encouraged. As certain activities are relaxed, you don’t have to change your protective practices. One thing that is very important is that as you change your activities, if you are part of a bubble, discuss the changes among members of the bubble. Some members of the bubble may choose to stop participating.
  • Car Rides – This February 25 date will also mean you can ride with other residents in a car, but still using cautious practices learned. For example, if you come out of a store together, wear your masks home (unless your glasses fog up and you’re the driver.)
  • Stephens Care Center – No changes in visiting regulations. Because we are still testing twice each week, we cannot have visits in the Education Center. Any changes will come from the State of Ohio. We promise to do our very best to communicate all changes just as soon as we are informed. Some of the regulations are driven by the COVID cases and frequency of testing. We are all very anxious to see access improved, while maintaining a safe environment.
  • Housekeeping frequency can be adjusted any time by calling Hospitality Services. Residents have been adjusting their use of services right along. It is up to you to determine a readiness to resume regular services when you are comfortable. We will not be able to begin deep cleaning because of the teams needed for this, but more information will be shared in the future how this will transition.
  • Needlepoint Ionization- Facility Services is now installing a device for $325 (labor included) in the HVAC ductwork for both cottages and apartments that is useful to addressing dust, mold and other small air particles. Research shows this does not kill COVID. Residents who have had them installed have reported satisfaction. Heiser Community meetings spaces were improved using a higher-grade filter (From MERV 8 to MERV 13). Common spaces also have more air exchanges per hour resulting in more fresh air for users. 

Vigilance is Needed to Avoid Scams: 

Earlier this week one of our IL residents reached out to report an Apple scam that involved a fake technician using “Team View” to get into their computer to view their apps and collect personal information.  The resident had called what they thought was an Apple support number to get help with a problem they were having with their computer.  By the time the resident realized the phone number was a fake and the tech was already into her computer, it was too late. It is easier than you may think to be taken in by these scammers and they work very quickly.  The resident shared an excellent article with me from the New York Times that I am urging everyone to read. –Toni Merleno, risk manager

Good Reads

Prognosis:  U.S., Israel Years Ahead of Europe in Early Race for COVID Shots – Despite a bumpy rollout, America is nevertheless on pace to vaccinate 75% of its population against COVID-19 this year, as are the U.K. and Israel, the threshold where herd immunity may be triggered. Europe is lagging years behind that pace, and Canada may need close to a decade to reach that level. –Bloomberg News Shared by Sharon Furrow 

Kendal Partners with FAVA Creating Art Kits for Kids –From the News page of the KaO website

Comparing 1944 with 2014  Use this link below and click on the photo anywhere and it will become 2014. Click again and it will go back to 1944; or you can left-click and hold on each photo, and then drag your mouse gently from left to right on the original photograph and it will become a photo of the exact same location and view in 2014.  Drag it back to the left and you are back in 1944! There are a total of 10 photos

Yes, We’re Vaccinated but CAN’T Stop Wearing Masks –From The Cleveland Clinic

Tips for Evaluating an Outside Salon (after February 25)

  • Look for positivity in the Salon county to be less than 5% closer to 1% (Lorain county is still about 13%)
  • Call your salon to ask about safety protocols to manage fewer people in the salon at one time to maintain social distancing, extra cleaning and sanitizing measures, touchless payment and tipping methods, temperature checks, and masks for everyone.
  • Select a mask your stylist can easily work around—like one with ear elastic instead of ties that go over your hair. Goggles add an extra layer of protection since the virus can enter your body through your eyes, though they also could get in the way.
  • Verify they have sanitized all the tools before starting your treatment. Carry your own sanitizer and disinfecting wipes to clean your own seat before sitting down. Be sure to sanitize your hands before and after your service.
  • Heating and Cooling of Air in Salon- Do they have any way of assuring more frequent exchanges of air? Poorly ventilated systems can bring more threat of the virus in the air.
  • Select services that are less time-consuming. Blow drying is discouraged and consider just a cut and cover your head with a warm hat to get home.
  • Keep your conversations to a limit and be more businesslike. Droplets from talking, especially loudly, bring greater risk.
  • Kendal tests the salon stylists weekly.

Baby on blanketNew Babies Join the Kendal Family

Baby on pillowWe celebrate the birth of these two new babies and welcome them to the extended Kendal Family!  Our Grounds Coordinator Kara Phillips is the proud mother of Eleanor Marie Phillips (on left), born on 1/28/21 at 10:28pm, 8 lbs 12 oz and 21 inches long.

Kayla Morris, one of our Stylists from PS Salon is the proud mother of this precious little one (on right). She’ll be back the first week in March.


Today’s Statistics

Kendal at Oberlin (KaO)

Independent Living Resident Cases0
Stephens Care Center (SCC) Resident Cases 
          Residential Care Facility 1
          Skilled Nursing Facility0
KaO Residents Total1
     KaO SCC Staff Cases14
KaO Other Staff Cases (after a review/self audit, this number was adjusted by +2 to reflect earlier cases not recorded on this record)18
KaO Staff Total32
Kendal at Oberlin Total33
***In Quarantine, COVID Positive5
***Recovered28

Lorain County (as of 2/4/2021) – Level 3 RED

New Cases (since Monday, 2/1/2021 – 3 day average: 73.6)221
Total Lorain County Cases  16,339
Total in Zip Code 44074 (+5 since Monday 2/1/2021)462
Current Lorain County Positivity Rate, Trend Down13.10%
Total Deaths, age ranges 30-39 • 1; 40-49 • 4; 50-59 • 9; 60-69 • 39; 70-79 • 58, 80+ • 113224
Total Deaths in Long Term Care Settings (updated weekly, last 2/3/2021)124
Lorain County Vaccinations Started 24,916 or 8% of the population

Cuyahoga County (as of 2/4/2021) – Level 3 RED

Cuyahoga County (excluding Cleveland – last updated 2/4/2021)63,834
Cleveland Cases (updates at 2pm – last update 2/1/2021)25,352
Total Cuyahoga County Cases89,186
New Cases (since Monday, 2/1/2021 – Cuyahoga County is only updated weekly, skewing data)      795
Total Cuyahoga County Deaths (as reported by Cuyahoga County and Cleveland City. We do note the decrease in reported deaths by Cuyahoga County)1,210
Total Deaths in Long Term Care Settings (updated weekly, last 2/3/2021)455

State of Ohio (as posted on 2/4/2021)

New Cases in the Last 24-hours 4,120
21-day Average of New Cases4,931
Total Cases 910,847
Age Range all Cases<1-111
Median Age of all Cases42
Total Hospitalizations (cumulative)47,110 or 5%
Total Hospitalizations Last 24 hours237
21-day Average of Hospitalizations 220
Median Age of all Hospitalized68
Total ICU Admissions (cumulative)6,800 or 1% 
Total ICU Admissions last 24 hours 34
21-day Average of ICU Admissions 24
Total Health Care Workers Diagnosed 52,986 or 6%
Total Tested in Ohio9,213,673
Total Deaths  11,509 or 1%
Median Age of Deaths 80
Deaths in Last 24 hours 79
21-day Average of Deaths 72
Total Deaths in Ohio Long Term Care Settings (updated weekly, last 2/3/2021)5,428
Statewide Vaccinations Started935,883 or 8% of population

February 2, 2021: Update to Residents

Good Reads

The Coronavirus Pandemic in the Voices of Those Who Lived It  – Pictures, quotes and videos that capture the pandemic through the end of 2020. –The Washington Post

Can the U.S. Keep COVID-19 Variants in Check? Here’s What It Takes –MDEdge, shared by Don Parker

Many Who Have Received the Coronavirus Vaccine Wonder: What Can I Safely Do?

This article is a good summary of what we can safely do and precautions we should continue to take after vaccination. It is a tug of war between those who feel more freedom is warranted and those who say we should continue with most protocols. –The Washington Post, shared by Mary Behm 

Develop an Appreciation for Dead Grass: I saw this nice quick article on appreciating the many different textures of perennials during winter. I think it’s a good idea to share this with Kendal as a whole, to help point out the beauty of dried perennials in winter (not to mention the importance of dried perennials as shelter for bugs and other wildlife) and foster an understanding of the benefits of leaving grasses, dried flower stalks, etc. up for “winter interest” and wildlife value. –Rachel Duncan

Afternoon Zoom Exchange on Thursday at 4pm

This week’s meeting will be covered on Kendal TV channels and Zoom. Look forward to hearing from our “Partners in Care” who have served us well during the pandemic. We have invited staff from both HealthPro (Therapy Department) and Ohio Living to share how things have evolved to assure the necessary services here on campus. We’ll also have an  update from the New Normal Committee and another Community Poll if you participate on Zoom.

Join Zoom Meeting Meeting ID: 921 4392 7958, One tap mobile,  +13126266799,,92143927958# US (Chicago)

Ordering from Amazon?

Please help us better coordinate getting your Amazon packages to you! For ease of delivery, when you are making your purchases on Amazon, it would help tremendously if you would make your shipping address 600 Kendal Drive. Additionally, please also include your unit number, i.e. “600 Kendal Dr. #754”! We prefer Amazon drivers to bring all packages to the Heiser entrance. Various Amazon drivers come to Kendal over the course of a day, and although they are given these instructions when they arrive, some still try to deliver to individual addresses. At this point in time, we do not want delivery people wandering around the Kendal campus. Example: Mary Smith, 600 Kendal Dr #754 Oberlin, Ohio 44074. 

Please note: Make sure when you make this change to your shipping address that your billing address remains your correct Kendal at Oberlin address.  Your credit card will not go through with an inaccurate billing address. 

How to change your address on Amazon – Click on “Accounts & Lists” in the upper right corner. In the bottom left quarter of the next page, click on “Your Addresses”.  Edit accordingly. Thank you.

Highlights of New Normal Planning Committee, January 28:  REPEATING

  • Emphasis remains on maintaining practices offering protection. Each resident must consider their personal comfort with having a vaccine knowing there is still much to study and learn. We have to assume until research determines otherwise that vaccinated individuals can still get COVID and give COVID. What we know now is that you are 95% assured you will not be at serious risk for illness/death. Information will continue to evolve as more is learned about the vaccine as well as the new variants of COVID that have entered the United States. Our plans will adjust to what is learned and changes. 
  • February 25 – This special celebratory date is when all of our residents will be fully vaccinated + 14 extra days. (Most residents and staff will reach this point on February 3, but we are all waiting together.) If you choose, residents may visit one another (up to 6 people) in your homes on campus without masks for activities. We emphasize choice and comfort among those visiting. The philosophy of “Go Slow” is being encouraged. As certain activities are relaxed, you don’t have to change your protective practices. One thing that is very important is that as you change your activities, if you are part of a bubble, discuss the changes among members of the bubble. Some members of the bubble may choose to stop participating.
  • Car Rides – This February 25 date will also mean you can ride with other residents in a car, but still using cautious practices learned. For example, if you come out of a store together, wear your masks home (unless your glasses fog up and you’re the driver.)
  • Stephens Care Center – No changes in visiting regulations. Because we are still testing twice each week, we cannot have visits in the Education Center. Any changes will come from the State of Ohio. We promise to do our very best to communicate all changes just as soon as we are informed. Some of the regulations are driven by the COVID cases and frequency of testing. We are all very anxious to see access improved, while maintaining a safe environment.
  • Salon Services – If you decide to make a visit to a community Salon/Barber after February 25, we’ll offer some written tips on what the business should be doing to offer you needed protection. Salons vary tremendously in their practices, and COVID is still rampant in Ohio. This is a hands-on service, so we emphasize to use these tips before you decide on salon services.  
  • Dining Plans for reopening Fox and Fell will be shared next week after the Department of Health has had time to review our serving and seating plans.
  • Housekeeping frequency can be adjusted any time by calling Hospitality Services. Residents have been adjusting their use of services right along. For some, the service has not changed, while others have stopped services or used an express service. It is up to you to determine a readiness to resume regular services when you are comfortable. There are some changes to scheduling going in public spaces as we transition staff in their assignments. We will not be able to begin deep cleaning because of the teams needed for this, but more information will be shared in the future how this will transition.
  • Fitness – a subcommittee coordinated by Fitness staff is working with resident advisories and a couple of members from the New Normal Planning Committee to bring recommendations. We will share when practices can be modified based on staff and regulations.    
  • Passes – No changes for now but this is a high priority subject for next week and will be reported next week at the weekly Exchange.
  • Overnight Travel- What will require a quarantine coming back to Kendal? All to be evaluated with outside consultation and discussed by the New Normal Planning committee. Stay tuned.
  • Needlepoint Ionization- Facility Services is now installing a device for $325 (labor included) in the HVAC ductwork for both cottages and apartments that is useful to addressing dust, mold and other small air particles. Research shows this does not kill COVID. Residents who have had them installed have reported satisfaction. Heiser Community meetings spaces were improved using a higher-grade filter (From MERV 8 to MERV 13). Common spaces also have more air exchanges per hour resulting in more fresh air for users.

Identity Theft:  More Reports by Staff and Residents

We now have had both staff and residents reporting their names being used for fraudulent unemployment benefits during the pandemic. If you have received a 1099-G form from the State indicating someone had filed fraudulently for unemployment benefits using their identity, thus triggering the tax form. Please be on the alert should you receive such a form.  More than half of Ohio’s Pandemic Unemployment Assistance claims have been flagged for fraud. 

Should you be in this situation go to: https://unemploymenthelp.ohio.gov/, “report identity theft” is the first item there!

Swapping Our Stories

A participant-centered Zoom event, this will be held on the first Wednesdays of February and March from 4-5:15pm (February 3 and March 3). As SCC and IL residents tell and hear each other’s personal narratives, we recognize ourselves in our shared experiences. Zoom in even if you don’t think you have a story to contribute. Forgotten events can jump out when you hear someone else’s recollections! Opening prompts will be “The Best Advice I Ever Received” and “The Best Surprise I Ever Gave” or “The Best Surprise I was Ever Given.” Join Zoom Meeting.

Today’s Statistics

Kendal at Oberlin

Independent Living Resident Cases0
Stephens Care Center (SCC) Resident Cases 
          Residential Care Facility 1
          Skilled Nursing Facility0
KaO Residents Total1
     KaO SCC Staff Cases14
     KaO Other Staff Cases 16
KaO Staff Total30
Kendal at Oberlin Total31
***In Quarantine, COVID Positive5
***Recovered26

Lorain County (as of 2/1/2021) – Level 3 RED

New Cases (since Thursday, 1/28/2021 – 4 day average: 75)300
Total Lorain County Cases  16,118
Total in Zip Code 44074 (+5 since Thursday 1/28/2021)457
Current Lorain County Positivity Rate (trending down)13.10%
(Total Deaths, age ranges 30-39 • 1; 40-49 • 4; 50-59 • 8; 60-69 • 34; 70-79 • 57, 80+ • 108212
Total Deaths in Long Term Care Settings (updated weekly, last 1/27/2021)116
Lorain County Vaccinations Started 22,696 or 7.3% of the population

Cuyahoga County (as of 2/1/2021) – Level 3 RED

Cuyahoga County (excluding Cleveland – last updated Friday, 1/29/2021)63,187
Cleveland Cases (updates at 2pm, last update 2/1/2021)25,204
Total Cuyahoga County Cases88,391
New Cases (since Thursday, 1/28/2021 – Cuyahoga County is only updated weekly, late Fridays, skewing data)      6,105
Total Cuyahoga County Deaths (data incomplete)#
Total Deaths in Long Term Care Settings (updated weekly, last 1/27/2021)437

State of Ohio (as posted 2/1/2021)

New Cases in the Last 24-hours 3,287
21-day Average of New Cases5,434
Total Cases 899,079
Age Range all Cases<1-111
Median Age of all Cases42
Total Hospitalizations (cumulative)46,438 or 5%
Total Hospitalizations Last 24 hours223
21-day Average of Hospitalizations 241
Median Age of all Hospitalized68
Total ICU Admissions (cumulative)6,709 or 1% 
Total ICU Admissions last 24 hours 19
21-day Average of ICU Admissions 25
Total Health Care Workers Diagnosed 52,361 or 6%
Total Tested in Ohio9,104,857
Total Deaths  11,231 or 1%
Median Age of Deaths 80
Deaths in Last 24 hours 55
21-day Average of Deaths 73
Total Deaths in Ohio Long Term Care Settings (updated weekly, last 1/27/2021)5,256
Statewide Vaccinations Started853,965 or 7.3% of population

Contact Information


If you have any questions or concerns,  please contact Stacy Terrell, Chief Health Services Officer, at 440-775-9811